Willow Leadership Summit: Session 10 – Daniel Pink
Posted by
Eric on Aug 6, 2010 in
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- His talk is about: Human Motivation
- Human Beings have a biological drive and also a reward/punishment drive. We also have a third drive: purpose, learning, interesting, meaning, inherently fun, about personal development, etc.
- The science of understanding the drives -normally organizations don’t consider the third drive.
- “Effective organizations compensate people in amounts and in ways that allow individuals to forget mostly about compensation—and instead, focus on the work itself.”
- Are we making the wrong assumptions about people?
- Two false assumptions:
- Human beings are simple machines: if you press the right levers in the right way, they will do what you want them to do. Absolutely not true.
- Human beings are blobs, basically passive and inert and respond only to carrots and sticks. (Our nature is really active and engaged.)
- Three key elements/enduring motivations
- Autonomy, Mastery, and Purpose (AMP)
- Autonomy- management is a technology from the 1850’s, designed to get compliance. But we don’t want compliance, we want engagement. Self-direction leads to engagement!
- Time, team, task and technique. Autonomy over those four elements leads to engagement.
- Try a Fed-Ex day! 20% time (work on what ever you want as long as it is not what you normally do: gmail was a 20% time project)
- Mastery- making progress is inherently motivating. It’s here that you lose a sense of time and self; ‘in the moment,’ sense of flow present. Mastery is achieved with good feedback for the worker– and each worker should take it into their own hands to assess progress and gain feedback.
- Purpose- Become animated by something larger than yourself. Diagnostic tool: when people talk about your organization, do they use ‘we’ or ‘they?’
- Change happens when I recognize that I can change what I will do tomorrow.
